Introduction
Cashbuild is the largest retailer of building materials in southern Africa. The company has established 193 stores throughout southern Africa and creates between 200 and 300 jobs annually. In addition to its stores in South Africa, Cashbuild retails in Botswana, Namibia, Lesotho and Malawi. Cashbuild is listed on the JSE and holds 16% of the market share in its industry.
‘Challenged to provide exceptional service’

‘As HR Manager, I am responsible for coordinating all HR activities and training and development initiatives within the Cashbuild Support Office. I am proud to work for Cashbuild because everything we do here is based on a foundation of quality and excellence. Cashbuild’s employees are challenged continuously to deliver exceptional service and total customer satisfaction. We take pride in our work by striving to do it right first time, every time. Reward and recognition are also top priorities – and this is how we know that hard work is recognised and appreciated.’
Charlene Goosen, 27, Hons: Human Resource Management.