Introduction
The vision of Mutual & Federal sets it apart: ‘to be the short-term insurer of choice, trusted by our customers to provide innovative solutions to protect them financially in the event of a loss’.
‘I love the challenge and adventure my role offers – if I were an outsider looking in, I would definitely want to be part of this role and this organisation.’
‘I love the fact that I am constantly given opportunities, and more importantly, given the support I need to take advantage of them. And, although Mutual & Federal has a highperformance culture, it’s also a culture where your input is valued and you are encouraged to discuss suggestions with others. You are also acknowledged for your hard work, and your development is a priority.’
Isla Fredericks, 29, Team Leader/Assistant Manager in the Motor Claims Division, joined Mutual & Federal in 2006 after obtaining a qualification in logistics.